ACCIDENT AND COLLISION REPAIR IN SCARBOROUGH
Trenhams repairs accident-damaged vehicles for most major insurers and for private customers, from a kerbed bumper to major structural work. Family run since 1986, BS 10125 accredited, and part of the Fix Auto network, every job guaranteed.
AFTER AN ACCIDENT, YOU CHOOSE THE REPAIRER
Your insurer will usually suggest a repairer of their own. You don’t have to accept it. You have the right to choose where your car is repaired — tell your insurer you’d like it done at Trenhams, and because we work with most major insurance companies, it’s normally straightforward.
We’re part of the Fix Auto network, which is why so many insurers already recognise us — but the name over the door, the people who answer the phone and the standards you’re held to are still Trenhams’.
HOW LONG WILL MY REPAIR TAKE?
The honest answer is that it depends on the damage and on how quickly parts and authorisation come through. As a guide:
| TYPE OF REPAIR | TYPICAL TIME |
|---|---|
| Small/cosmetic — bumper scuff, single panel | Often the same day (3–6 hours of work) |
| Medium — a few panels, some parts to order | 3–5 days |
| Larger structural repair | 2–3 weeks |
Two things affect these estimates most: parts availability, and how long your insurer takes to authorise the work. Neither is in our hands, but we will always tell you as soon as we know.
WHAT "STRUCTURAL REPAIR" ACTUALLY MEANS
Not every accident stops at the bodywork. A harder impact can move the parts of the car that keep it safe in the next one — the chassis rails, crumple zones and mounting points a manufacturer engineered to a specific tolerance. That’s measured on a jig, against the manufacturer’s own specification, not by eye. It’s the slowest part of a repair and the reason a structural job takes weeks rather than days.
WE'LL KEEP YOU INFORMED
One of our customer advisors will call you every two or three days with an update, and tell you which stage your car has reached — strip, panel, prep, paint or refit. If we can’t get you on the phone we’ll send a text, and email after that.
WILL THE COLOUR MATCH?
Every colour is mixed to your vehicle’s own paint code, then tested and adjusted before it goes near the car. Paint is applied in our spray booth and checked against the surrounding panels in proper light before the job is signed off.
GENUINE PARTS FITTED
Wherever possible we use original manufacturer parts, fitted to manufacturer’s specification — and every car we return has its assistance systems recalibrated, not just refitted and hoped for.
COURTESY CARS
Being without a car is the practical problem an accident leaves you with. We run around 19 courtesy cars, offered subject to availability and driver eligibility.
WHAT OUR CUSTOMERS SAY
★★★★★
“2 years after an accident repair carried out by Trenhams my car developed a problem with the paint. I can’t fault Trenhams in any way. They gave me a courtesy car while they rectified the problem, and didn’t charge me for anything.”
Karen Douthwaite, Google review
★★★★★
“Great accident and repair centre are very friendly and professional. No issues whatever when I took my car in for some repair work. Will definitely use them again!”
Mikey Swann, Google review
WHAT YOU'RE PROBABLY WORRIED ABOUT
No. You have the right to choose your own repairer. Trenhams works with most major insurers, so choosing us is usually straightforward.
TALK TO US ABOUT YOUR REPAIR
Bring the car down, send us some photos, or just ring and describe what’s happened. We’ll tell you what’s involved and what to expect.
