The People Who’ll Be Looking After Your Car
Around twenty-one people work at Trenhams. This page exists so you know who you’re dealing with before you walk in — because handing your car to strangers is easier when they aren’t strangers.
Customer Advisors
The voice on the phone. Our customer advisors book your car in, deal with your insurer, and ring you every two or three days to tell you where your repair has got to — strip, panel, prep, paint or refit.
They’re the reason you shouldn’t have to chase us for an update, and they’re the people most of our reviews end up mentioning.
Panel Technicians
The structural end of the job. Panel technicians strip the damage back, repair or replace what’s damaged, and bring the vehicle’s structure back to manufacturer’s specification.
On a modern car that means working to methods the manufacturer lays down — specific materials, bonding and welding techniques that aren’t a matter of preference.
Paint Technicians
Our painters mix every colour to the vehicle’s own paint code, test it, adjust it, and apply it in our spray booth.
Colour match is the thing customers worry about most and the thing a body shop is judged on from ten feet away. This is where that’s won or lost.
MET and Refit
Mechanical, electrical and trim. This team takes the car apart before repair and puts it back together after — lights, sensors, cameras, trim, wiring — then recalibrates the driver assistance systems to manufacturer’s specification.
Quality Control
Before any car leaves, it’s inspected and its systems are checked to confirm everything works as the manufacturer intended — not just the part that was damaged.
We go the extra mile to make sure everything is as it should be, and that all functions and systems are working correctly. It’s the step our team is proudest of and the one customers never see.
Trenhams Wheels
Our sister company, on the same site, restoring alloy wheels through an eight-step process from chemical strip to final balance.
Working at Trenhams
Walk into our workshop and you’ll find it clean, tidy and busy — plenty of vehicles, plenty going on, and a good atmosphere. That’s deliberate. A tidy workshop and a settled team is what a careful repair looks like from the outside.
We’re always interested in hearing from good technicians. Get in touch.
Come and Meet Us
Call 01723 370207 or send us a message. Salisbury Street, Scarborough. Monday to Friday, 8.30am–5pm.
Come and Meet Us
Call 01723 370207 or send us a message. Salisbury Street, Scarborough. Monday to Friday, 8.30am–5pm.